Quality Policy

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Quality Policy

Our reputation for integrity is built on compliance with laws and regulations, ethical conduct, and respect for each other and, wherever we operate, we are committed to maintaining our high standards. This Quality Policy is established, implemented, and maintained by senior management, is appropriate to the purpose and context of the organization, and supports its strategic direction. It provides a framework for setting quality objectives to satisfy all applicable requirement, forms a solid commitment to continual improvement of the ISO 9001:2015 quality management system, and must be followed by everyone working for or on behalf of the company.

Our Purpose

Our purpose is to deliver innovative solutions in products and services for the benefit of our shareholders, customers, and employees.

Our Culture

We encourage a high degree of entrepreneurialism at business unit level, supported by the resources of a larger group and within a disciplined framework of clear strategic priorities, while at the same time applying the appropriate level of corporate governance and reporting.

Our Markets

The markets we serve are wide and diverse, from medical and space to scientific research and environmental applications. All have one factor in common; the quality and reliability of the advanced ceramic products we’ve developed for and suppled to them.

Our Scope

Manufacture, inspect, and test of high-performance customized ceramics for the most demanding environments in an ever-widening field of cutting-edge applications globally.

Our Governance

Senior management is collectively responsible for upholding high standards of corporate governance and leadership, and we place a high priority on meeting our environmental and social responsibilities, while continuing to deliver value to shareholders. Effective risk management is critical to the achievement of our strategy, and our risk management processes are integrated into daily business activities.